Your Privacy Is Our Priority
At Contrast Dwellings, we are committed to protecting your privacy with industry-leading security measures and transparent data practices. Your trust is paramount, and this policy outlines how we collect, use, and safeguard your personal information.
Last Updated: April 23, 2024
Policy Version: 2.1
Information We Collect
To provide you with the best real estate services, Contrast Dwellings collects information necessary for property listings, buyer/seller representation, and investment consultation. We limit collection to what is relevant and necessary.
We collect personal identifiers such as your name, contact details (email, phone, address), and demographic information when you register for services, request property viewings, or contact us. This data is used solely to facilitate your real estate transactions and improve our service delivery.
Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic patterns, and personalize content. This includes non-identifiable data such as IP addresses, browser types, and pages visited. You can manage your cookie preferences through your browser settings.
When you conduct property searches, save listings, or send inquiries, we may collect data related to your preferences, search criteria, and communication history. This helps us to provide relevant listings and tailor our services to your needs.
We use trusted third-party services for functions like virtual tours and CRM. Data shared with these partners is limited to what is necessary for their service provision and is governed by strict contractual obligations to protect your privacy. We do not sell your personal information to any third parties.
How We Use and Protect Your Information
Contrast Dwellings employs robust security protocols to ensure your data is safe, secure, and used exclusively for your benefit:
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Enhanced Security Measures
We utilize bank-level encryption (SSL/TLS) for data transmission and maintain secure servers with advanced firewalls to prevent unauthorized access. Regular security audits are conducted to identify and patch vulnerabilities.
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Strict Access Controls
Access to your personal information is restricted to authorized personnel who require it to perform their duties. All employees undergo regular privacy and data security training to ensure compliance with our policies.
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Data Retention & Deletion
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You have the right to request deletion of your information, subject to legal obligations.
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Incident Response Procedures
In the unlikely event of a data breach, Contrast Dwellings has a comprehensive incident response plan to promptly address the situation, mitigate any potential harm, and notify affected parties in accordance with legal requirements (e.g., GDPR and CCPA compliance standards).
Your Rights and Controls
We empower you with control over your personal data. You have the right to:
Access & Correction
Request access to the personal data we hold about you and ask for corrections to any inaccuracies.
Deletion
Request the erasure of your personal data, subject to certain legal obligations.
Opt-Out of Marketing
Opt-out of receiving marketing communications from Contrast Dwellings at any time.
Manage PreferencesCookie Preferences
Manage your cookie settings and control how your browsing data is tracked.
Cookie SettingsFor any privacy-related questions or to exercise your rights, please contact our dedicated Privacy Officer at info@contrastdwellings.com.